04 Dec The ROI and Operational Efficiency Gains of Digital POD
The ROI and Operational Efficiency Gains of Digital POD
Many distributors underestimate how much money they lose due to poor delivery documentation. Lost tickets, incorrect signatures, and unverified deliveries create revenue leakage, administrative waste, and customer friction. Implementing digital Proof of Delivery (POD) directly improves ROI, cash flow, and efficiency.
Where Paper-Based Deliveries Create Costs
Delivery Disputes & Credits
Without clear proof, distributors often absorb the cost of materials customers claim they didn’t receive.
Slow Billing Cycles
Invoices can’t be created until paperwork is returned, reviewed, and manually entered.
High Administrative Burden
Teams spend hours tracking down files, verifying deliveries, or calling drivers.
How POD Creates ROI
Faster Invoicing = Faster Cash Flow
- POD syncs instantly into the ERP
- Invoices can be generated the same day
- AR departments eliminate processing delays
Financial Impact: Improved cash flow and reduced aged receivables.
Reduced Disputes & Write-Offs
- Photo and signature capture
- GPS-verified timestamps
- Clear proof for customers and internal audits
Financial Impact: Fewer credits, fewer lost materials, fewer financial losses.
Lower Operational Costs
- Less time spent searching for documents
- No more re-deliveries due to unclear proof
- Customer service handles fewer “where is my order?” calls
Operational Impact: More efficient teams with less manual work.
Why POD Is Now a Competitive Advantage
- Better service reliability
- Higher customer confidence
- Significant administrative and labor savings
Digital POD isn’t just a tool; it’s a revenue protection system.
Ready to use Proof of Delivery (POD) and unlock the full power of Epicor Prophet 21?
Scaled Solutions Group is here to guide you every step of the way.
Contact Scaled Solutions Group today!
For more information, contact Scaled Solutions Group at (866) 957-8419