Customer Reviews
ePipeandWire hired Scaled Solutions Group to bring a webstore to life for a large electrical distributor in the Chicagoland area. This distributor had recently implemented Epicor’s Prophet 21 (P21) ERP system and we needed someone who knew how to manage the data in / out of P21 and our webstore successfully. We had a robust amount of data that we wanted to make accessible to our customers 24/7 in a user-friendly manner but didn’t know where to start. Scaled Solutions Group created a detailed technical plan to focus on integrating all of the ERP data into (and out of) the webstore through API’s. Their hyper focus on making the two systems one in the same changed the dynamic of our webstore: order entry inputs are sent directly to the ERP eliminating internal labor; users are able to self-service their pricing needs; invoices & statements are accessible via the web 24/7 to enhance customer service; and product inventory is available 24/7 in real-time. These are only a few of the use cases the successful integration of P21 and our webstore have brought as a value add to our user experience. Scaled Solutions Group brought much more than a deep technical knowledge of P21 and API’s to the project as they were instrumental in focusing on the front-end usability and adoption for our users. We would strongly recommend Scaled Solutions Group to anyone in need of P21 expertise, API expertise, Dev Stacks expertise, and gaining someone on your team who truly understands the importance of usability & adoption.
Mike and his company Scaled were hired to perform the project management duties for our company working on the implementation of our Epicor ERP install. Since the company has never taken on a project this size Mike played a crucial role in managing all aspects of the implementation. He managed the Epicor consultants, scheduling and guiding the Core FH team through requirements gathering, process reviews and training. One advantage we had working with Mike was his significant knowledge of Epicor’s business model and methodology. This helped us maneuver through the project keeping the focus on FH and what was best for our organization. Mikes planning skills proved to be a great asset as this project took many turns away from the conventional ERP implementation due to the internal structure of our company. We used Mike’s company Scaled for any customizations needed to help get our mission critical processes to fit the Epicor application. We did this rather than going directly through Epicor and this proved to be a substantial cost savings and faster turnaround of changes.
