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Sunrise Electric Supply
Prophet 21
Executive Summary: ERP Transformation at Sunrise Electric Supply
The Transformation Journey: Sunrise Electric Supply partnered with Scaled Solutions Group to overcome decades of operational inefficiencies and achieve remarkable business transformation through strategic ERP implementation.
Key Challenges Addressed:
- Manual Process Inefficiency: 10-15 minutes wasted per order across 300+ daily orders, resulting in 50-75 lost manhours daily
- Systemic Data Distrust: 78% of employees didn’t trust inventory data, leading to constant manual verification and duplicate work
- Operational Bottlenecks: One-order-at-a-time processing, no real-time visibility, paper-based workflows with rubber stamps
- Cultural Resistance: Deep-rooted belief that manual processes were “more reliable” than system data
- Invoice Department Overhead: Three full-time employees dedicated to manual invoice generation
Measurable Savings Achieved:
- $255,000+ Annual Cost Savings: Including $75,000 in labor efficiency and $180,000 from invoice department elimination
- 75%+ Reduction in Order Processing Time: From 10-15 minutes to near-zero after order entry
- 1,650 Monthly Labor Hours Recovered: Equivalent to 10 FTEs redirected to customer service
- 18-Month ROI Payback Period: With ongoing savings continuing indefinitely
- 300% Increase in Picker Productivity: From single orders to 3-5 orders processed simultaneously
The Four-Pillar Transformation Approach:
- End-to-End Implementation Management: Comprehensive Prophet 21 deployment with phased rollout minimizing disruption
- Strategic Change Management: Building system trust through data validation and cultural transformation
- Operational Redesign: Automated workflows, real-time visibility, and performance dashboards
- Deep Technical Expertise: Custom configurations, integration management, and ongoing optimization
Success Factors: The transformation succeeded through Scaled Solutions Group’s proven methodology combining industry expertise, change management excellence, and technical mastery. The breakthrough moment came when Sunrise’s most senior sales representative voluntarily collected all rubber stamps on go-live day, symbolizing complete organizational buy-in. Today, Sunrise operates with streamlined efficiency, total data confidence, and positioned for continued growth in the competitive electrical distribution market.