CASE STUDIES
Commercial Signage Manufacturer
Metals MANUFACTURING - erp
Challenge:
A signage manufacturer operating across nine sites through multiple mergers was struggling with outdated systems. Running on AS400, the company had no visibility into its subcontractor supply chain, leading to frequent delays, cancellations, and poor customer satisfaction. Missed deadlines and lack of compliance tracking even caused the company to lose contracts and future business opportunities.
Solution:
Scaled Solutions Group led the migration from AS400 to Epicor ERP, tailoring the system to the company’s complex subcontractor requirements. Scaled’s development team built a custom subcontractor module, enabling:
- Automated subcontractor selection based on compliance, lead time, and geography
- Proactive communication of certification expirations and exceptions
- Ability to place subcontractors on hold if certifications lapsed
- Streamlined visibility and accountability across the subcontractor network
Results:
- Unified nine sites into a single ERP platform
- Achieved full visibility into the subcontractor supply chain
- Prevented delays and cancellations through proactive compliance checks
- Improved customer satisfaction by ensuring on-time delivery
- Restored competitiveness by protecting contracts and securing new business
Bottom Line:
By replacing outdated systems and introducing a custom-built subcontractor module, Scaled Solutions Group enabled the signage manufacturer to regain supply chain control, prevent compliance risks, and restore customer trust. The transformation positioned the company to protect existing contracts and win future business with confidence.
Wholesale Cable Wire Distributor
CUSTOM ecommerce INTEGRATION PROPHET 21
Challenge:
A wholesale cable and wire distributor struggled with inefficient order management and limited customer visibility. Customers had to call or email to check inventory and place orders, overwhelming staff with manual requests. The process slowed fulfillment, required a large order-entry team, and created delays in invoicing and payments.
Solution:
Scaled Solutions Group’s technical team of developers built and implemented a customer portal and online eCommerce platform fully integrated with Prophet 21. The solution empowered customers to:
- Check real-time inventory availability
- Place orders online that seamlessly flow into P21
- Track order status updates across the entire lifecycle
- Access past and current invoices directly through the portal
This automation eliminated the need for staff to key in orders manually and reduced the administrative burden on accounting and customer service teams.
Results:
- Orders flowed automatically into Prophet 21, requiring staff only for approvals
- Reduced headcount for manual order entry
- Improved customer experience with 24/7 self-service access
- Accounting gained efficiency with instant invoice retrieval
- Faster cash collections and reduced Days Sales Outstanding (DSO)
Bottom Line:
By leveraging co-op opportunities and digitizing customer engagement, Scaled Solutions Group’s development team delivered a custom eCommerce platform that redefined efficiency. The cable and wire distributor reduced costs, accelerated cash flow, and created a superior customer experience—demonstrating how technical expertise drives business transformation.
Global Textile Manufacturer
TEXTILES MANUFACTURING
Challenge:
A global textile manufacturer operating in both retail and wholesale channels was plagued by supply chain inefficiencies. Long lead times from China caused frequent late purchase order deliveries to retailer distribution centers, leading to penalties and strained relationships. To compensate, the company relied on expensive air freight, which eroded margins, while U.S. distribution was outsourced to a 3PL that further cut into profitability.
Solution:
Scaled Solutions Group helped the manufacturer reshore production to the U.S., setting up domestic manufacturing and distribution operations. This eliminated dependence on overseas lead times, costly air freight, and third-party logistics. Supply chain metrics were implemented to monitor and optimize performance across all channels.
Results:
- $1.5 million in annual savings
- Eliminated international air freight costs
- Removed dependency on 3PL providers
- Reduced retailer penalties from late PO deliveries
- Improved customer satisfaction with faster, more reliable fulfillment
- Created 25 new U.S. manufacturing and distribution jobs
Bottom Line:
By reshoring operations and rebuilding supply chain infrastructure, the textile manufacturer not only reduced costs but also strengthened retail and wholesale partnerships. The transformation delivered financial savings, operational resilience, and new U.S. jobs—proving that ERP-enabled strategy drives both efficiency and growth.
Metals Manufacturer
mETALS MANUFACTURING - epicor
Challenge:
A metals manufacturer in the government, defense, automotive, and healthcare sectors faced significant operational inefficiencies following a merger and acquisition. The company was running three manufacturing plants on different ERP systems, creating data silos, inconsistent reporting, and limited visibility into vendors and customers. Leadership needed a unified ERP strategy to enable consolidated reporting, standardized master data, and improved operational control across the enterprise.
Solution:
Scaled Solutions Group provided ERP software selection services, vetting multiple system options and guiding the organization toward the best fit for its industry and growth objectives. Key requirements included:
- Consolidated reporting for financial and operational transparency
- Global master data management for customers, vendors, and products
- Real-time visibility into vendor and customer account status across plants
Once selected, Scaled Solutions Group led a seamless big-bang implementation, bringing all three plants live simultaneously. The project was delivered with onsite go-live support, ensuring adoption and minimizing disruption.
Results:
Successful implementation of a unified ERP platform across three manufacturing sites
- Consolidated, enterprise-wide reporting capabilities
- Shared global master data, eliminating duplication and errors
- Improved visibility into vendor and customer account statuses
- Delivered on a 9-month project plan under budget
- Strengthened compliance and operational readiness across regulated industries
Bottom Line:
By unifying ERP systems and consolidating master data, Scaled Solutions Group enabled the metals manufacturer to achieve true enterprise integration. The result was a scalable platform that delivered operational visibility, compliance, and efficiency—positioning the company for long-term success across its critical industry verticals.
Hospitality and Event Rental Provider
SPECIAL EVENT SERVICES - ELS & ERP INTEGRATION
Challenge:
A hospitality and event rental provider with a national footprint—supporting everything from red-carpet premieres to the Super Bowl, corporate functions, and social gatherings—struggled with operational inefficiencies. Manual rental management processes caused delays in event setup, tent management, logistics coordination, and washing stations for utensils and plateware. These bottlenecks created inconsistent service levels and drove excessive labor costs across the network.
Solution:
Scaled Solutions Group redesigned both the environment and processes to optimize labor and eliminate inefficiencies. Key initiatives included:
- Engineering labor standards to balance workloads and improve productivity
- Redesigning process flows with optimized work queues
- Reducing fatigue by streamlining repetitive manual tasks
- Addressing bottlenecks in tent management and washing stations
- Improving scheduling to reduce late event setups
Results:
- Reduced overtime by 35%
- Improved on-time event execution across the network
- Increased throughput while using the same labor resources
- Delivered $6.5 million in labor cost reductions annually
Bottom Line:
By applying engineered labor standards and process optimization, Scaled Solutions Group helped the event rental provider do more with the same workforce. The transformation reduced costs, eliminated service delays, and ensured flawless execution of high-profile events nationwide.
Blood Collection and Manufacturing
Life sciences
Challenge:
A regional life sciences blood collection company—manufacturing whole blood, platelets, and apheresis products—faced significant supply chain issues. Poor forecasting and inventory management led to overstock of certain blood types, resulting in high levels of expired and wasted products. The short shelf life of blood compounded the problem, damaging both financial performance and relationships with hospital partners.
Solution:
Scaled Solutions Group introduced supply chain forecasting and planning metrics to optimize blood inventory management. In addition, the team facilitated direct collaboration with hospital directors of major trauma units, educating them on recycling practices and repurposing blood products before expiration. Partnerships were also expanded to redistribute excess inventory to outside blood networks.
Results:
- Reduced returns by 20%
- Reduced waste by 10%
- Reduced expired product by 25%
- Redistributed excess supply to partner networks, generating $1.5M in annual revenue
- Improved hospital collaboration and better utilization of short-shelf-life products
Bottom Line:
Through advanced forecasting, education, and collaboration, the blood collection company transformed its supply chain challenges into measurable gains. The initiative reduced waste, improved patient care reliability, and unlocked new revenue streams—proving that supply chain discipline can save lives and strengthen financial outcomes in life sciences.
Aerospace Components Manufacturer
AEROSPACE & DEFENSE - epicor
Challenge:
An aerospace and manufacturing client faced a critical situation: auditors flagged a “going concern” issue, questioning the company’s ability to continue operating without risk of liquidation. This wasn’t simply a financial reporting concern—it was a deep operational challenge. Excess inventory, unstable cash flow, and inefficiencies across departments put both customer service and jobs at risk.
Solution:
Scaled Solutions Group delivered a comprehensive turnaround strategy focused on operational optimization and financial stability. Key initiatives included:
- Applying EOQ, MOQ, and Min/Max strategies to reduce excess carrying costs and rebalance inventory
- Designing cash flow strategies to stabilize payables and receivables
- Training AR, AP, Purchasing, Order Management, and Shipping teams to fully align with ERP processes
- Implementing order fulfillment strategies to optimize open orders, streamline ship-partial vs. ship-complete decisions, and reduce cancellations
Results:
- Protected “going concern” status, restoring auditor confidence
- Reduced inventory costs and improved working capital
- Stabilized cash flow across payables and receivables
- Improved customer service with higher fulfillment rates and fewer cancellations
- Preserved jobs while re-establishing operational stability
Bottom Line:
This aerospace manufacturer turned a potential existential risk into a success story. By leveraging ERP-driven process improvements and financial discipline, Scaled Solutions Group helped the client stabilize operations, safeguard its workforce, and maintain long-term viability in a highly regulated industry.
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